Sell more boards by joining the Firewire demo program
Firewire is offering an invitation to top global Firewire dealers to join our Demo program
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Introducing the Firewire Demo Program
Firewire has partnered with Awayco to drastically simplify the surfer's journey to access a wide range of demo surfboards through your store and also directly on the Firewire website.
Awayco provides you with a plug and play, full-service, rental platform that is designed to seamlessly manage and service rental bookings, allowing your customers to easily try the equipment before they buy
How it works for your Store
Firewire Demo solution allows you to create a new revenue stream through demoing of your Firewire inventory. Powered by an easy to use software and high exposure through Firewire website expanding your customer base.
Gain direct access to Firewire customers
Your inventory can be easily discovered and booked through our website or yours with Awayco integration
Customers Try then Buy
Help your customers find their perfect board and try before they buy
Simple to start. Easy to run.
Easily add demos into your website
Set up your rental store and inventory that seamlessly plugs into your existing online store
Manage all your demos
in one place
One-location software and point of purchase to seamlessly manage and service your demo bookings
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Track and monitor your profitability
Reporting dashboards allowing your store to track the financial success of your demo program
Experiences to make your customers return
Comes with everything you need to serve customers, whether you’re a large retailer or a small business.
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Boost the sustainability of your Store
Offering a circular proposition like Demos or rentals helps you promote sustainability in your Store.
Brand Ambassadors Access New Model Launches
Get access to the latest Demos when Firewire launches new models, including team rider and ambassador models in high demand.
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The all-in-one solution for
your Surf Shop
Online Rental Store
A web page for customers to view and rent products. It can be easily customised to match your existing website.
In-store rental
A practical app designed to make the in-store management of reservations as smooth as possible.
Inventory manager
A practical app designed to make the in-store management of reservations as smooth as possible.
Bookings manager
Automatically generated analytics and logistics allow for tracking reservations and income at a glance.
Inventory
Unlimited inventory capacity allows for adding as many products and their variants as desired.
Coupon codes
Easily and quickly create discounts and promotions to boost traffic and sales.
Support
A dedicated support team to help with creating and managing your online rental store.
Staff accounts
Create multiple designated staff accounts to manage reservations.
Pickup locations
Create multiple store and pickup locations to support a growing business.
Get Started For Free
Pricing
No set up cost
No recurring monthly subscriptions
Simple revenue share %
Frequently Asked Questions
What does it cost to create an Awayco store?
It is free to create an Awayco store. Awayco works on a commission model, charging a percentage per booking depending on the volume of transactions per month.
What is included in the Awayco product?
The Awayco software includes the online rental store, the Admin app to oversee your store and inventory, and the Shop app to manage reservations.
Do I have to pay for my Awayco domain?
No, Awayco provides a custom domain name for your rental store free of charge.
Can I customise my store?
Yes, it is possible to customise the design of your rental store to seamlessly match your existing website and brand, including the logo, header, fonts, and colour scheme.
I have multiple store locations, do I need multiple rental store websites?
No, you can manage and rent out your inventory using one online rental store and Admin app for your convenience. The locations of products are displayed when customers rent them.
How do customers make reservations?
Reservations are made through your online rental store. Customers are able to view the store’s inventory and select items to be added to their reservation. Once the booking is completed, both the customer and the store will be notified via email.
What if a rental is damaged?
Stores can set their rental terms and conditions, including damage policy using the Awayco software. If a customer damages a rental, it is quick and easy to charge for repairs and temporarily remove the damaged product from the inventory.
How do customers change, extend, or cancel reservations?
Customers can manage reservations by logging into their account in the online rental store and clicking on the reservation details. Stores can manage reservations on a customer's behalf using the Admin app.
Do reservations have a cancellation fee?
Reservations can be cancelled up to 48 hours before without any fee. If cancelled within 48 hours before the booking, customers will be charged 50% of the booking. If cancelled within 24 hours of the reservation, customers will be charged the full amount of the booking.
Is there a fee for late rentals?
Late returns will be charged the full daily price for each late day to discourage impacting other customer’s bookings.
How do I add products to my store?
You can update your inventory, including adding and removing products, using the Admin app. To see how easy it is to manage your inventory with Awayco, read our guide on how to upload new products here.
Is there a limit to the number of products I can add?
No, you can add as many products as required to your Awayco store.
Can I offer multiple versions of a product?
Yes, it is possible to add multiple variants of a product, such as colour and size.
Can I rent out multiple products in a kit?
Yes, it is possible to offer products bundled together to encourage customers to rent and upsell products.